Online customer service
We are available every working day from 9 a.m. to 5 p.m. via e-mail or social media message.
Dedicated success manager
We provide direct support through our success manager, who answers the questions received as soon as possible.
Help center
We provide help to both buyers and organizers through frequently asked questions and guides.
Chatbot option
The chatbot connected to the Help Center searches for appropriate answers to the question in a targeted manner, based on keywords. This feature is currently only available in English.